WE’LL GET BACK TO YOU. Explore our benchmark report on email first reply times among US businesses - See it here.
Choosing and implementing CX software when you inherit a stack

Choosing and implementing CX software when you inherit a stack

Inherited a tech stack and unsure of what to do next? Aaron Corn, Principal & Founder of Blue Glass Solutions, shares his thoughts.

Read Story
Post illustration

Top 5 Tips for Optimizing Your Chatbot

New to chatbots or wanting to revamp? Check out some tips and tricks for success

Read Story
Post illustration

When to Implement Email Automation/ Tips from Brianna Reedy

When and how to implement auto replies for Email Automation

Read Story
Post illustration

Webinar: Scaling Support Automation- the Evolving Role of CX Ops at FinTechs

Our CCO, Christian Barrera, hosted Bryan Socransky, Director of Financial Services Product Marketing at Zendesk, and Tony Rios, Head of Product Operations at Ramp.

Read Story
Post illustration

Welcoming Logan Childers, Lead Sales Engineer, to Lang!

Logan brings extensive product, operations, and sales engineering experience to Lang’s revenue team from his time spent at notable companies like Flexport, Unqork, and Postscript. We’re so excited to welcome Logan as our first sales engineering hire!

Read Story
Post illustration

Scaling a Modern CX Organization: Three Key Takeaways from our First Webinar

A recap of our June webinar titled "Scaling a Modern CX Organization"

Read Story
Post illustration

We’ve raised $10.5M series A to help teams turn conversations into insights and automation!

Lang has raised a $10.5M Series A led by Nava Ventures, with participation from a number of new and existing investors. Read more in this post about Lang’s CEO Jorge's vision and what the funding means for Lang’s future.

Read Story