WE’LL GET BACK TO YOU. Explore our benchmark report on email first reply times among US businesses - See it here.
Inherited a tech stack and unsure of what to do next? Aaron Corn, Principal & Founder of Blue Glass Solutions, shares his thoughts.
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Tips on scaling CX for growing organizations from our Head of Platform Sucsess
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Six questions for our new Chief Customer Officer Christian Barrera
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This post introduces the concept of a Service Data Layer and explains why every support team will need one in order to be competitive and make data-driven decisions with their CX, product, and automation strategies.
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Three reasons why CX leaders should strongly consider investments in Automation and AI in 2022.
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Learn about seven CX Communities that are free and easy to access.
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Best practices for an effective email support strategy.
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